Subscription Terms

You can use ProofMyText without paying. Visitors without an account get 2 detection checks per day. Registered free accounts get an allowance of 5,000 words of AI detection per month; the AI Humanizer is not included on the free plan. Free access requires no card and never converts into a paid plan by itself.

Pro includes unlimited AI detection and unlocks the AI Humanizer with a monthly humanizing allowance. Current entitlements are listed on the pricing page, which is the authoritative description of what each plan includes.

• 7-Day Access: $2 charged once, which starts a Pro subscription with the first seven days already paid for. Unless you cancel at least 24 hours before the end of the 7-day period, it renews automatically at $39.99 per month. This is a paid trial, not a free one: the $2 is taken immediately.
• Pro Monthly: $19.99, charged every month.
• Pro Annual: $119.88, charged once every 12 months. We show this as $9.99 per month because that is what it averages out to, but the full $119.88 is taken up front as a single payment, not in monthly instalments.

We sometimes run promotional pricing, and a discounted price is shown alongside the standard price it replaces. The amount shown on the Stripe checkout screen immediately before you confirm is the amount we charge, and it is the only figure that governs. If a promotional window has expired by the time you reach checkout, you will see the standard price there before paying anything.

Prices are in US dollars. Depending on where you live, VAT, GST, or local sales tax may be added at checkout and will be shown before you confirm. Your bank may apply a currency conversion fee that we neither set nor receive.

Payments are processed by Stripe. We never see or store your full card number. By subscribing, you authorise us, through Stripe, to charge your payment method the plan price plus applicable tax on each renewal date until you cancel.

Your billing period starts on the day of your first successful payment. Receipts are emailed automatically and are also available in the Stripe billing portal linked from your account settings.

Subscriptions renew automatically. A monthly plan renews every month on the same calendar day, and an annual plan renews every 12 months on the same date, at the price then in force, unless you cancel before the renewal date. To avoid being charged for the next billing period, complete your cancellation at least 24 hours before your current period ends. If the day does not exist in a given month, we bill on the last day of that month.

7-Day Access converts on day 8: the first $39.99 monthly charge is taken then, and monthly on that date afterwards. Unless you cancel at least 24 hours before the end of the seven days, that charge goes ahead. When you cancel in time, you keep Pro until the seventh day. The $2 already paid is not refunded on cancellation because those seven days were supplied.

Your next renewal date and amount are always shown in your account settings and in the Stripe billing portal. Keep your email address current so receipts and billing notices reach you.

You can cancel at any time, in a few clicks, from account settings or the Stripe billing portal. There is no cancellation fee, no minimum term, and no need to contact support or explain why. If you cannot reach the portal, email support@proofmytext.com from your account address and we will cancel it for you.

Deleting your account does not cancel your subscription. Cancel the plan first, in account settings or the billing portal, then delete the account. If you delete the account while a plan is active and later sign in again with the same email address, the active plan is attached to the new account automatically.

Cancelling stops future charges. It does not trigger an automatic refund of a payment already taken, except where section 7 or 8 applies.

• Pro features stay available until the end of the period you have already paid for. You are not cut off on the day you cancel.
• At the end of that period, your account reverts to the free tier. You keep your account and your saved reports, subject to the retention rules in the Privacy Policy, but free tier limits apply again.
• You can resubscribe at any time. A new subscription starts a fresh billing period at the price current on that day.

If you are a consumer in the European Union or the United Kingdom, you normally have 14 days to withdraw from a distance contract for digital services without giving a reason.

ProofMyText is supplied immediately. By subscribing you expressly request that we begin performance at once, and you acknowledge that the right of withdrawal is lost once the service has been fully performed. Running any Pro feature (a rewrite, a Pro check, a file upload, a fact check) is performance of the service. In practice this means:

• If you withdraw within 14 days and have not used any Pro feature, we refund the payment in full.
• If you withdraw within 14 days after using Pro features, we deduct an amount proportionate to the service already provided, based on our usage logs for your account, and refund the remainder. Where the usage is substantial, the deduction may equal the full payment.

To withdraw, send a clear statement to support@proofmytext.com within 14 days of your payment. We refund to the original payment method within 14 days of accepting the request, at no cost to you.

A standalone summary of these rules, including purchases processed by Paddle, is on our Refund Policy page.

All payments are final. Access is provided for the whole period charged, so we do not refund partial billing periods, unused time, the $2 7-Day Access fee, a renewal you forgot to cancel, or a plan you stopped using. The only exceptions are:

• Zero usage, 14 days. Wherever you live, if you contact us within 14 days of your first payment for a plan and our logs show no Pro usage on the account since that payment (no rewrites, no Pro checks, no file uploads, no fact checks), we refund that payment in full. One such refund per customer.
• you were charged twice for the same period, or charged after we confirmed a cancellation;
• a technical fault on our side made Pro unusable for a significant part of the period and you reported it while it was happening.

Refund requests must come from the email address on the account and are decided against our usage logs. We do not refund on the basis that a detection score, a rewritten text, or a grammar suggestion did not produce the outcome you hoped for: as set out in the Terms of Use, no tool can guarantee that rewritten text will pass any particular detector, and detection scores are probabilistic estimates that can be wrong in either direction.

Contact us before opening a chargeback. A dispute raised without contacting us first is treated as a breach of these terms: the account is suspended while the bank investigates, and if the dispute is resolved in our favour the account is closed and cannot be reopened.

We may change plan prices. If a change affects your subscription, we will email you at least 30 days before it takes effect, and it will only apply from your next renewal, never retroactively. If you do not want the new price, cancel before that renewal date and you will be charged nothing further. Continuing after the notice period means you accept the new price.

A promotional or founding member price applies for the period stated in the offer. After that, the standard price for your plan applies, with the same 30 days notice.

If a payment fails, Stripe retries over several days and we email you. If it still fails, Pro access pauses and the account moves to the free tier. Nothing is deleted, and updating your card restores access.

You can switch between monthly and annual at any time. An upgrade takes effect immediately with a pro rata adjustment for the unused part of the current period. A downgrade takes effect at the next renewal. We may suspend or cancel a subscription without refund where the account breaches the acceptable use rules in the Terms of Use.

Billing questions: support@proofmytext.com.